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Underpin

Pricing

One rate, in writing, and the number holds.

One hourly rate, whether one partner is on the work or both. You have it in writing before any work starts. Billed in 15-minute increments, itemised on every invoice. Your first 30-minute consultation is free.

Rate
Hourly, one rate
Billed in
15-minute increments
After hours
1.5×
Invoices due
Net 15

Consultation

$0

Your first call, 30 minutes.

One free consultation with a partner before any work starts. If you go ahead, it shows on your first invoice as a $0 line, so you can see it.

Book it

Prepaid retainer — most clients

Prepaid

A block of hours at the hourly rate.

Hours draw down in 15-minute increments, and every invoice shows the balance left. The retainer is non-refundable and never expires. The block is sized to the work.

Start here

Project

Fixed fee

A security review, a compliance push, an IT roadmap. Scoped and priced in writing before anyone touches a system. Half up front, half on delivery.

Request a scope

What moves the price?

Hours, and only hours. One rate whether one partner is on the work or both. After-hours and emergency work is 1.5×.

How you pay

Bank transfer or card, through Stripe. Invoices are due in 15 days, with the hours and what they were spent on itemised.

Leaving us

Stop whenever you like. The retainer is non-refundable, but unused hours never expire, and the documentation goes with you.

Want a figure for a project?

Tell us what you need, and we will send a written scope and estimate before any work starts.

Request a scope