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Underpin

Services

Three disciplines, delivered by the same two people.

Bring us the whole picture or start with the piece that is on fire. Either way it is the same two partners, the same documentation, and one of us accountable for the result.

Prepaid retainer
Prepaid hours
Hourly
15-minute increments
Project work
Fixed fee

01 — 03

01

Managed IT & helpdesk

One contact for every device, account and outage. Requests go to a partner who already knows your environment, not to a queue that starts from scratch.

  • Remote support in business hours, after-hours when it matters
  • Endpoint management, patching and asset inventory
  • Onboarding and offboarding runbooks per role

02

Cybersecurity & compliance

Controls that survive an audit and a Tuesday. Evidence is collected as we go, so a client questionnaire stops being a week-long project.

  • MFA, conditional access and privileged account review
  • Endpoint detection, monitoring and incident response plan
  • Awareness training and phishing simulation

03

IT strategy & fractional CIO

A three-year plan with a budget attached, and a partner in the room when the leadership team asks what it costs and why.

  • Quarterly roadmap review with the management team
  • Capital and licence forecasting by year
  • Vendor selection and contract review

Also handled

The work nobody writes on a services page

  • Hardware procurement and standard builds
  • Licence true-ups and renewal calendars
  • Line-of-business application vendors
  • Insurance and client security questionnaires
  • Documentation you can hand to anyone

Not sure which piece you need?

That is what the free consultation is for. Thirty minutes with a partner, and no obligation.

Book a free consultation